Terms and Conditions

 

Before placing an order with Sweet Thangs, please carefully read the following Terms and Conditions and make sure that you understand them. Sweet Thangs reserves the right to change these Terms and Conditions at any time. Any such changes will take effect as soon as they are posted on the website, it is your responsibility to read the Terms and Conditions on each occasion you visit the website. All orders placed with Sweet Thangs will be subject to these Terms and Conditions. Sweet Thangs reserves the right to cancel an order at any stage.

PRODUCTS & SPECIFICATIONS
All products, content, specifications and prices are subject to change at any time without notice. We may make changes to designs depicted on this Website at any time if we determine such changes are necessary to improve or maintain the design and integrity of the product. We make all reasonable efforts to accurately display the attributes of our products, including all colors; however, the actual color you see will depend on your computer system and/or monitor. Due to the artisan nature of our products, there may be variations between items. We make no guarantee of a specific size, shape, color or performance of any of our products. 

VARIATIONS
Handmade paper stock and watercolor designs are one-of-a-kind, thus the product characteristics may vary widely. Variations in size, shape, color, printability and performance is to be expected. This irregularity may extend to any and all artwork or designs printed on our handmade paper/paper through any and all print methods. 

PRICING
Prices listed within our website are subject to change without notice. Despite our best efforts, items on the Website may occasionally be listed incorrectly. Sweet Thangs has the right to refuse or cancel any orders placed for products listed at the incorrect price. If the order is cancelled after payment has already been made, you will be credited immediately in the original amount and form of payment.

PAYMENT
Semi-Custom Designs: Full payment is due at the time of placing your order. Once final proofs have been sent, your digital signature will be due before printing will begin
Custom Designs: Upon approval of the estimate sent by Sweet Thangs, a non-refundable deposit of a previously agreed-upon amount will be required before any design work can begin. Once final proofs have been sent, your digital signature and remaining balance will be due before printing will begin. Sweet Thangs cannot be held responsible for any delay to delivery as a result of late payment.

SALES TAX
Orders shipped within Illinois will include 10.25% sales tax.

FINALIZATION & APPROVAL OF PROOFS
Upon final approval of your personalized order, we cannot accept returns due to any errors (such as misspelled words or incorrect information etc.). By approving your final proofs, you accept responsibility for the information and layout as shown. If errors are discovered after proof approval and you wish to reprint, we are required to charge you for services rendered.
We cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we take great care to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the client. Once approved, your stationery will print exactly as shown in the final proofs. If designs are approved with proof errors, Sweet Thangs takes no responsibility and will not be liable for any resulting cost.
Please be aware that all monitors and screens display color differently and may not accurately represent how your order will print. We are unable to accept returns because your printed stationery does not match the colors you see on your screen.
Two rounds of revisions are included for each item in your purchase. If you are still unhappy with your proofs after these edits, we will offer more revisions at an additional cost.

TERMINATION
If at any time we feel you have violated these Terms and Conditions, then we shall immediately terminate your use of our website and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice, and if necessary, block your IP address from further visits to our site(s).

CANCELLATIONS
Semi-Custom Designs: Cancellations will be accepted for a full refund at any point before you give your final approval. After this point, your stationery will be sent to print, and we will not be able to cancel or refund your purchase.
Custom Designs: Cancellations will be accepted for a partial refund at any point before you give your final approval. Your initial deposit covers design time and is non-refundable. After you give your final approval, your stationery will be sent to print, and we will not be able to cancel or refund your purchase.

RETURNS
Sweet Thangs does not accept returns on any order. This is due to the custom nature of each piece. Custom printed items are created on a per order basis and cannot be resold.

SHIPPING
Sweet Thangs cannot be held responsible for any loss or damage to your order once it has been shipped.

ASSEMBLY
All orders ship unassembled, unless requested. Envelope Liner assembly is available upon request at an additional cost.

OWNERSHIP OF ARTWORK
All artwork, images and designs used during the proofing process are sole property and copyright of Sweet Thangs and may not be used for personal use, reproduction or any other purpose.
All downloads, printables and artwork © Sweet Thangs.  All artwork is made available for personal use only and cannot be resold, distributed or modified without prior consent by Sweet Thangs. If sharing on any form of social media, Sweet Thangs must be given credit in original description/comment.
Please credit accordingly. All designs or artwork shared on Sweet Thangs are not meant to be used commercially, duplicated, or redistributed in any way. If you have any questions, feel free to email me via the contact form!
All images are created specifically for Sweet Thangs unless otherwise noted. If you see something that is incorrect, or that you'd like taken down, let me known and we'll take care of it right away.

COPYRIGHT
All artwork, designs, products and content are protected by copyright and are the sole property of Sweet Thangs and Kelsey Brosseau unless otherwise indicated. Under no circumstances may Sweet Thangs artwork be reproduced, duplicated or repurposed in any form or by any means, nor may derivative works be made. Any improper or illegal use of the stationery, artwork, designs or any other intellectual property rights will be pursued.
It is the clients’ responsibility to get permission to reproduce any copyrighted material, which are to be featured in the stationery. You shall indemnify Sweet Thangs on written demand in respect of any third party claims that material provided by you infringes that third party’s copyright. Sweet Thangs reserves the right to refuse use of photographs if they do not meet the standards required for a high quality print.
Sweet Thangs reserves the right to use any stationery created for you to promote products and services. If you do not want your personal information to appear in promotional material, you must provide us with a written request at the time of ordering.
This Website and its contents, including but not limited to all code, content, images, graphics, and site design, are the sole property of Sweet Thangs and Sweet Thangs. No portion of this Website may be used, copied, reproduced, or modified, without the written permission of Sweet Thangs. Requests to use any content contained within this Website should be directed to kelsey@sweet-thangs.com.

By submitting full or partial payment, you (customer) agree to the following terms of service:

  1. Customer is responsible for supplying all text, proofreading, and must submit written approval of all final PDF proofs before designs are printed.

  2. Prices include 2 rounds of revisions. No refunds or free printing will be issued due to mistakes or typos that were overlooked by customer during the proofing process. Customer must submit written approval of final proofs before any printing is ordered.

  3. Customer acknowledges that the colors displayed on screen may vary from the printed pieces and has been informed that the most accurate way to view the color of the printed pieces is refer to the printed Color Guide, which is included with all sample orders.

  4. Customer agrees that he/she shall not hold Sweet Thangs and Kelsey Brosseau liable for any incidental or consequential damages that arise from Sweet Thangs and Kelsey Brosseau's failure to perform any aspect of the project in a timely manner, regardless of whether such failure was caused by intentional or negligent acts or omissions by Sweet Thangs and Kelsey Brosseau or a third party.

  5. Kelsey Brosseau retains ownership of the copyrights to the original artwork and design files, and reserves the right to display and link to the completed project as part of her portfolio and to write about the project on web sites, in magazine articles, in books, and other spaces about related subject matter.

DISCLAIMER
By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our products by any means.

SEVERABILITY
If any part of these Terms and Conditions is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

CONSENT
By using our website, you hereby consent to our Terms and Conditions of Use.

CONTACT
If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at kelsey@sweet-thangs.com

Effective as of September 12, 2018.